PRIVACY POLICY– WINNERPRENUER LTD
1. Introduction / Who We Are
WinnerPrenuer Ltd (company number 16011664, registered office: 21 Elm Street, Wolverhampton, WV3 0AF, England) (“WinnerPrenuer”, “we”, “our”, “us”) is committed to protecting the privacy and security of the personal data of individuals who use our website or contact us regarding our house-buying services.
This Privacy Policy explains what information we collect, how we use and protect it, and your rights in relation to that information.
2. Information We Collect & Process
We may collect and process the following types of personal data when you: (i) visit or use our website; (ii) submit an enquiry about selling your property; (iii) engage with us regarding a property sale; or (iv) communicate with us by phone, email or post. This may include:
Identity Data: name, date of birth, any photographic ID details (if provided)
Contact Data: address (property address or contact address), email address, telephone number
Financial Data: bank account or payment details (if needed for transactions), income details (if relevant)
Property Data: details about the property you wish to sell (condition, address, description, fixtures, etc.)
Technical Data: IP address, device/browser information, usage of the website, login data (if applicable)
Usage Data & Profile Data: how you use the website, your preferences, feedback or survey responses (if given)
Marketing & Communications Data: your preferences for receiving marketing communications from us
We may also collect data from third parties, such as solicitors, surveyors, estate agents, or other parties involved in the property transaction — e.g. in relation to identity verification, property valuation or other due diligence.
In addition, we may use cookies or similar technologies to collect technical and usage data when you visit our website.
3. Purposes of Data Processing & Legal Basis
We process your personal data for the following purposes:
PurposeData used & Legal BasisHandling enquiries, evaluating property submissions, and (if you accept) processing a property purchase / saleIdentity, Contact, Property, Financial, Technical, Usage — performance of contract or pre-contract stepsCommunications with you (email/phone) about your enquiry or sale, and responding to requestsIdentity, Contact, Property, Communications — performance of contract / legitimate interestsRunning our business operations (record-keeping, regulatory compliance, fraud prevention, anti-money-laundering)Various data — legal obligations / legitimate interestsImproving our services and website functionality (analytics, site improvement, feedback)Technical, Usage, Profile — legitimate interestsMarketing our services (with your consent, or where you have not opted-out)Contact, Marketing & Communications — consent or legitimate interests (as appropriate)Engaging third-party service providers (e.g. solicitors, surveyors, agents) to support property transactionsRelevant data — performance of contract / legal obligations
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies on our website. These help us to:
Provide basic website functionality
Analyse and improve website performance and user experience
Remember your preferences (if you choose)
Manage marketing and advertising (subject to your consent)
You may choose to block or delete cookies using your browser settings — but this may affect the functioning of the website or limit some features.
5. Data Sharing & Third-Party Processors
We may share your personal data with:
Service providers we appoint in connection with a property transaction (e.g. solicitors, surveyors, estate agents, identity-verification services).
Professional advisors if required (e.g. legal advisers, compliance officers).
Third parties where you have given consent (e.g. marketing partners) — only where you have explicitly agreed.
Public authorities or law-enforcement / regulatory bodies if required by law (e.g. for fraud prevention or to comply with statutory obligations).
Successors or other parties in case the business is sold, transferred or reorganised (in which case the acquirer will assume our responsibilities under this Policy).
We will ensure any third-party processors adhere to data protection standards, and only receive the minimum personal data necessary to fulfil their role.
6. Data Storage and Security
We store your personal data on secure servers located in the UK / European Economic Area (or jurisdictions with equivalent data-protection standards). We implement appropriate physical, technical, and managerial safeguards to protect your data against unauthorized access, loss, destruction or disclosure.
Access to personal data is restricted to those within WinnerPrenuer or our approved service providers who need it to perform their role.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected (e.g. completing a sale, responding to your enquiry, fulfilling legal obligations).
Once data is no longer required, we will delete or anonymise it (unless retention is required for legal/regulatory reasons, fraud prevention, dispute resolution, or record-keeping).
If you have consented to marketing communications, we will cease marketing after a defined period (for instance, after three years unless you re-opt-in), unless you withdraw consent sooner.
8. Your Rights
Under applicable UK data-protection law (including GDPR), you have the following rights:
Right of access — to request a copy of the personal data we hold about you.
Right of rectification — to ask us to correct inaccurate or incomplete data.
Right to erasure (right to be forgotten) — to request deletion of your personal data (subject to legal/contractual obligations).
Right to restrict processing — to ask us to limit how we use your data.
Right to object — to object to certain processing (e.g. marketing, profiling).
Right to portability — where applicable, to receive your data in a structured, commonly used format.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time (this does not affect processing done before withdrawal).
To exercise any of these rights, or for any data-protection requests, contact us via the contact details below. We may ask for identification to verify your identity.
9. What Happens if You Don’t Provide Required Data
If you do not supply the personal data we require to progress a property transaction (e.g. identity verification, property details), we may be unable to proceed with your request or complete the contract — which could prevent us from making an offer or finalising a sale.
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0. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, our data-processing practices, or business operations. Any changes will be posted on our Website. By continuing to use the Website or our services after a change, you accept the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
WinnerPrenuer Ltd
Registered office: 21 Elm Street, Wolverhampton, WV3 0AF, England
Email / contact method: [email protected]
12. Governing Law
This Privacy Policy, and any disputes relating to it, are governed by the laws of England and Wales